Refund Policy

Date Night + 6 Wk. Classes
Any cancellations must be made 7-days in advance.
If cancellation is made 7-days in advance:
6 Wk. Class: Customer will receive refund minus deposit. (7-days in advance).
Date Night: Customer will receive full refund, no rescheduling. (7-days in advance).
If customer contacts us within 7-days before the start-date we do not provide any refund or reschedule except under extenuating circumstances to be determined by AA Clay Studio.

1-hour Lessons
Any cancellations must be made 3-days in advance.
If cancellation is made 3-days in advance: We will reschedule the lesson or provide a full refund.
If customer contacts us within 3-days before lesson date we will not reschedule but will provide a refund minus $30 cancellation fee.

Refund Policy Details
• Deposit is non-refundable.
• If a student cancels up to one week or 7 days before a class begins, AA Clay Studio offers a full refund less the deposit fee.
• No refunds are issued to cancellations within one week or 7 days of the first day of the scheduled class/workshop.
• Youth Camp + Teen Class sessions are not refundable. See more information below.
• There will be no refunds or pro-rating options for missed classes. Enrollment fees cannot be carried into subsequent terms. A full refund, including deposit, will be given if the course is cancelled by the instructor or other unforeseen circumstance determined by AA Clay Studio.

Date Night
• Refunds are only provided if we are contacted at least 7-days prior to any event. If canceled within 7-days there will be no refund provided. We are not obligated to reschedule Date Nights at any time.
• If you are using an eGift card to purchase a Date Night class: you must call us to schedule and redeem your gift card using the 16-digit number that is provided.

Gift Cards
• Recipient is responsible for retaining their 16-digit e-gift card number that they receive via email that thepurchaser provides at time of purchase. Customers must call or email the studio to schedule a lesson or class and redeem the gift card. All gift cards are valid for up to one-year after purchase date.
• If you are using an eGift card to purchase a Date Night class: you must call us to schedule and redeem your gift card using the 16-digit number that is provided.

Payments Accepted
•We accept cash, check, PayPal, Visa, MasterCard, and Discover. AA Clay Studio will send a reminder email one week prior to the start of each course. If the minimum registration is not met, AA Clay Studio reserves the right to cancel/postpone the course or refund all payments minus down-payment.

Snow Cancellation
In the event of heavy snow or other weather incident class will be canceled. Class will be rescheduled for the following week unless announced by the instructor. If scheduling conflicts occur the class will be rescheduled for a day and time most students can attend. If you are unable to attend rescheduled session you will have the opportunity to make-up during Open Studio. If class is canceled you will receive an email and/or phone call on the same day as the scheduled class. Watch the local news: class will be canceled if JCPS (Jefferson County Public Schools) are CLOSED.

Open Studio Access
Adult class registration includes limited access to Open Studio hours. This time is limited to maximize studio space. Students may visit the studio on days set by their instructor.

Kiln Firing
Students are encouraged to glaze-fire (up t0 6) of the items they produce during a course. All items must be ready for glaze firing at the end of the course. A grace period is given to finish glazing; beyond that time, students are subject to Open Studio costs including kiln-firing payments.
• Due to the nature of clay, items may crack and/or explode in the kiln. Instructors will inform you if your individual work is at an elevated risk of being damaged or destroyed in the kiln firing.
• Items must be picked-up 4 weeks after the date of your last class, lesson, or event. As a courtesy, we may notify students when pottery is ready for pickup. If you have not received an email notification five weeks after the end of class, please come and pick up your work. If artworks are not picked-up within a 3 month time frame, all items may be destroyed.
• When paying to have your work glazed and fired, you accept all risks. Kiln payments are non-refundable.

Parking
Four (4) parking spots are available. Please park at the rear of the building and enter at the side door. If all the parking spaces are taken, park your car along Iowa Avenue. Parking is allowed on Fourth Street during weekends only.

Riding TARC?
From Downtown: Take bus 4 southbound.
From Highlands: Take bus 29 west to Winkler and 4TH walk south to the studio or transfer to bus 4 south.
From Dixie Highway: Take bus 18 to Eastern Pkwy. and Preston transfer to bus 29 west to Winkler and 4TH.

A minimum of four [4] students is required for a class or camp to begin as scheduled. If the minimum is not met one week ahead of posted start date classes will be postponed, rescheduled, or a refund will be issued.

To Register:
• Online: visit https://alexadamsclaywork.com/Online-Registration.php
• In person: stop by AA Clay Studio during our open studio hours: T: 10-2, Th: 10-4, Sa: 12-4, Su: 12-4
• By phone: call (502) 287-9666
• By email: send an email to contact@aaclay.com

Refunds:
• Camp sessions are not refundable. Advance payment is required for all camps.
• Classes missed are not transferable to another date and no partial refund is given for absence.
• There will be no refunds or pro-rating options for missed classes. Enrollment fees cannot be carried into subsequent terms. A full refund including deposit will be given if the course is cancelled by AA Clay Studio.
• We are committed to providing a safe and supervised environment for all campers. We keep parents informed of all situations and do our best to work out difficulties if they arise. If a camper continues to have difficulty adapting to the camp program, we reserve the right to cancel that individual’s camp session without a refund.

Artwork:
Clay Camp provides your child with the experience of working with clay. Campers will have the opportunity to create several works of art. We strongly urge all students to follow our recommendations for forming, joining and glazing their work to obtain good results. If proper techniques are not followed clay can crack, break, slump, and irregular glaze covering can result.
• We do not provide refunds for artworks that are destroyed in the dry, kiln, or glazing process.
• All items must be picked up about 3-weeks after campers last day. As a courtesy, we notify parents when campers’ work is ready for pickup. If you have not received an email notification three weeks after the end of camp, please come and pick up their work.

Medical Information:
All parents/guardians must complete the Camp Registration Form. This information is meant to help each camper have the best possible experience. On this form there is a section for parents/guardians to write down any health, learning, or behavioral conditions in which AA Clay Studio should be made aware.
• If your child requires an Epi-pen or inhaler we will ask you to provide a labeled Epi-pen or inhaler for the week. You will also be asked to fill out our Emergency Action form at registration. Please note that we do not administer any other medication. In event of an emergency, we will contact 911 and then the guardians listed on the Health and Permission form.

Accessibility:
AA Clay Studio is committed to providing a safe and educational experience for all campers. If you are interested in enrolling or have enrolled a camper with special needs, please contact us at contact@aaclay.com or (502) 287-9666 to discuss the specific needs of your child and strategies that would ensure that your child has the most engaging experience possible.

Pottery Classes Ceramic Studio

Pottery Classes Ceramic Studio

AA Clay Studio/Class Policies

Group Events

Youth Camp / Teen Class Policy